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- sales@minakoonline.com
Orders that are placed by 21:00 (BST) are dispatched the next working day in general after payment clears.
United Kingdom (Orders over £25 FREE!)
We use Standard Delivery as our default option to keep prices low while maintaining an efficient service.
More information can be found here
Royal Mail Second Class Standard Delivery (2-5 Working Days Estimated) Starting From £3.20 (based on weight)
Royal Mail First Class Standard Delivery (1-3 Working Days Estimated) Starting From £3.95 (based on weight)
Royal Mail First Special Delivery (Next Working Day) Starting From £8.95 (based on weight)
Working Days (Monday to Friday)
Excludes a Saturday, a Sunday, Christmas Day, Good Friday or a day which is a bank holiday.
Please contact us if you have not received your parcel after the estimated timeframe have passed.
Standard Delivery Services include a 2D Barcode / Online Delivery Confirmation for extra security. The parcel is scanned upon delivery or an unsuccessful attempt has been made. If an unsuccessful delivery was attempted, the parcel will be securely stored at the local Royal Mail depot for 18 calendar days. The customer will need to arrange a suitable redelivery date or alternatively, a collection.
For added security we only use tracked methods when shipping overseas
Please note International customers are responsible for all import/customs/local tax fees that may be incurred upon receipt of your package.
Europe
International Tracked / Signed For Delivery (4-7 Working Days Estimated) Starting From £9.95 (based on weight)
Canada / South Africa / Mexico / India / Pakistan / Israel / Thailand / Bangladesh / Nepal / Peru
International Tracked / Signed For Delivery (5-8 Working Days Estimated) Starting From £12.95 (based on weight)
USA / Australia / New Zealand
International Tracked / Signed For Delivery (5-8 Working Days Estimated) Starting From £15.95 (based on weight)
Please ensure that your address is correct. We cannot take responsibility for packages that cannot be delivered due to the incorrect address being entered upon checkout.
If a delivery is attempted unsuccessfully your parcel will be held at the local depot. It is the customer’s responsibility to rearrange delivery or collection using the tracking details provided.
In the unlikely event you are not satisfied with your order, you may return it within 14 days of purchase. The item(s) must be unused and
in the same condition that you received it. Items that are used / opened will not be accepted due to hygiene reasons.
To arrange a return or refund, please follow these steps:
We are an online company based in the United Kingdom dedicated to providing high quality beauty products from Asia alongside a selection of lovely gift ideas that you can surprise your loved ones with. We want our customers to fall in love with beauty, whether you are new to the beauty industry and are just embarking on your new beauty journey, or you are a seasoned beauty junkie we have the perfect products for you.
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